Privacy Policy
Last Updated: 03/25/26
This Privacy Policy (“Policy”) explains how <Company Name> (“the Company,” “we,” “our,” “us”) collects, uses, and protects your personal data when you visit <main website URL> (the “Website”), as well as when you use the Member Area located at:
https://members.upscaledexperts.com
https://dharmawellnessarts.upscaledexperts.com
(collectively, the “Member Area,” and together — the “Services”).
By using our Services, you confirm that you have read this Policy and agree to its terms. If you do not agree, please do not use the Services.
1. Company Information
| Parameter | Information |
| Company Name | <Company Name> |
| Legal Address | <Company Address> |
| Contact Email | <Support Email> |
| Company Role | Data Controller (under GDPR) |
2. Collection and Categories of Personal Data
We collect only the data necessary to provide services, fulfill orders, improve Website performance, and ensure security.
2.1. Data You Provide
When registering, making a purchase, or contacting support, you may provide:
• First and last name
• Email address
• Login and password for the Member Area
• Payment information (processed only by LemonSqueezy — we do not store card data)
• Messages sent through contact forms or support services
2.2. Data Collected Automatically
Through cookies and analytics technologies, the following may be collected automatically:
• IP address, browser and device type, operating system
• Date and time of visit
• Pages visited and actions taken on the Website
• Referral source
This data is used for analytics, security, and improving the user experience.
2.3. Cookies and Tracking Technologies
We use cookies for:
• proper Website operation and Member Area authentication
• analytics (Google Analytics, Meta Pixel)
• content personalization
You may disable cookies in your browser. This may affect some functions.
3. Purposes and Legal Bases for Processing
We process data for specific purposes:
| Processing Purpose | Legal Basis |
| Providing the product, creating the Member Area, granting access to files | Contract performance |
| Sending logins, passwords, service notifications | Contract performance / Legitimate interest |
| Analytics, service improvement | Legitimate interest |
| Marketing (if applicable) | Consent |
| Legal compliance | Legal obligation |
| Protection and fraud prevention | Legitimate interest |
4. Member Area (Account)
4.1. Creation and Access
After successful payment and purchase confirmation via LemonSqueezy:
• An account in the Member Area is created automatically.
• The login, password, and access link are sent to the email address you provided.
4.2. Contents of the Member Area
In the Member Area, the User is provided access to:
• The main product that was purchased
• Bonuses included with the purchase
• Additional paid materials, if purchased separately
• Current updates of purchased products
• Download buttons for files, provided that digital delivery is handled through LemonSqueezy
4.3. Limitation of Liability Related to the Member Area
We ensure the availability and accessibility of materials inside the Member Area. However:
• Technical failures related to third-party services (including LemonSqueezy or the hosting provider) are not fully under our control.
• In case of inability to access or download files, we commit to providing assistance and restoring access manually after the user contacts customer support.
5. Bonuses and Additional Materials
5.1. Provision of Materials
We provide:
• Bonuses: Materials that become available automatically and are inseparably linked to the purchase of the main product
• Additional paid materials: Content available for separate purchase or subscription
5.2. Right to Modify Content
We reserve the exclusive right to:
• Modify, update, or replace Bonuses
• Update or replace Additional paid materials when necessary to maintain their relevance and quality
Any changes made to the Bonuses do not affect the original price of the main product that you paid.
6. Sharing Data with Third Parties
We share personal data only with recipients necessary for service delivery:
| Recipient | Purpose of Transfer | Note |
| LemonSqueezy | Payments and digital product delivery | Independent data processor. We do not store card data. |
| Email Service: <newsletter service name> | Sending emails and notifications | Processed under a DPA agreement |
| Google Analytics, Meta Pixel | Analytics and service improvement | Anonymized data transmitted where possible |
| Hosting providers | Data storage and processing | |
| Legal authorities | Compliance with obligations | Only upon lawful request |
We never sell personal data.
7. International Data Transfer
Your data may be transferred to and stored on servers in the USA or the EU.
The Company applies necessary protection measures, including:
• Data Privacy Framework (DPF)
• Standard Contractual Clauses (SCC)
• Data Processing Agreements (DPA)
8. Use of Third-Party Services (LemonSqueezy)
The LemonSqueezy platform is used for payment processing and access delivery.
LemonSqueezy processes your data according to its policy:
https://www.lemonsqueezy.com/privacy
We cannot control technical failures, email delivery delays, or the operation of third-party servers.
If the access email did not arrive, we will restore access manually through customer support.
9. User Rights
Your rights depend on the jurisdiction (GDPR / CCPA / CPRA):
| Right | Jurisdiction | Description |
| Access | All | Obtain a copy of all data |
| Rectification | All | Correct inaccurate data |
| Deletion | GDPR, CCPA | Delete data (“right to be forgotten”) |
| Restriction of processing | GDPR | Temporarily restrict data use |
| Portability | GDPR | Receive data in a structured format |
| Objection to processing | GDPR | Prohibit processing for marketing purposes |
| Opt-out of sale | CCPA | Prohibit transfer of data to third parties |
To exercise your rights, use:
Email: <support email>
Request Form: <URL of request page>
Response time — up to 45 days.
We may request identity verification.
10. Children’s Privacy
Our products are not intended for users under 13 years old.
We do not knowingly collect data from children.
Requests for deletion of a child’s data should be sent to:
<email for child data removal>
11. Contacts and Complaints
For questions related to the Privacy Policy:
Email: <support email>
Mailing address: <company legal address>
Contact form: <contact form URL>